Cancellation Policy
AGS Alumni Events
Event Cancellation & Refund Policy
We understand that plans can change. This policy outlines our cancellation and refund procedures for AGS Alumni Events. Please read carefully before registering for any event.
1. Cancellation Timeline & Refunds
7+ Days Before Event
Full Refund (100%)
Complete refund of registration fees
3-7 Days Before Event
Partial Refund (50%)
Half of registration fees refunded
Less than 3 Days
No Refund
Registration fees are non-refundable
No-Show
No Refund
No refund for unattended events
2. How to Cancel Your Registration
Cancellation Methods
- Email: Send cancellation request to alumni@agsschool.edu
- Phone: Call our alumni relations office during business hours
- Online: Use the cancellation link in your confirmation email
- In-Person: Visit our alumni relations office (if applicable)
Required Information
- Full name and registration confirmation number
- Event name and date
- Reason for cancellation (optional but helpful)
- Preferred refund method (original payment method)
3. Refund Processing
Processing Time
- Credit/Debit Cards: 5-7 business days
- UPI Payments: 2-3 business days
- Bank Transfers: 3-5 business days
- Checks: 7-10 business days
Refund Method
Refunds will be processed to the original payment method used for registration. If the original payment method is no longer available, please contact us to arrange an alternative refund method.
4. Special Circumstances
Event Cancellation by Organizers
- Full Refund: Complete refund of all registration fees
- Event Rescheduling: Option to transfer registration to new date
- Alternative Events: Credit towards future events
- Notification: Email and SMS notification within 24 hours
Emergency Situations
- Medical Emergencies: Full refund with medical documentation
- Family Emergencies: Case-by-case consideration
- Travel Restrictions: Full refund for government-imposed restrictions
- Natural Disasters: Full refund or event rescheduling
5. Non-Refundable Items
Items Not Eligible for Refund
- Processing fees and service charges
- Merchandise and event materials already shipped
- Third-party vendor fees (catering, venue deposits)
- Administrative fees for special requests
- Donations made during registration
Partial Attendance
If you attend part of an event and then leave, no partial refunds will be provided. Full attendance is expected for the complete event experience.
6. Contact Information
Cancellation Support
- Email: alumni@agsschool.edu
- Phone: +91-XXX-XXXX-XXXX
- Office Hours: Monday - Friday, 9:00 AM - 5:00 PM IST
- Response Time: Within 24 hours during business days
Refund Inquiries
For questions about refund status or processing, please include your registration confirmation number in your inquiry. We'll provide updates within 24-48 hours.
Important Notice
This cancellation policy applies to all AGS Alumni Events unless otherwise specified in the event description. By registering for an event, you agree to these terms. We reserve the right to modify this policy with advance notice.
Need Help with Cancellation?
Our alumni relations team is here to help. Contact us if you have questions about cancelling your registration or need assistance with the refund process.